Communicating with my healthcare provider

Communicating with my healthcare provider

In Karify you can communicate securely with your healthcare providers. You can communicate in different ways with your clinician. 


  1. Messages. You can exchange messages with one or several contacts within the Healthspace. 
    When drafting a new message in Karify, your contacts will appear in the addressee bar. It is also possible to attach an attachment to your message. Click here for more information on how to draft a message in Karify.
  2. Video calling. In Karify you have the option to video call, if your healthcare provider makes use of this. You cannot start a video conversation yourself, your clinician will do this. Read more about video calling here.
  3. Share documents in My record. You can choose to upload files in your Karify record and to share them with your contacts in the Healthspace. Per file you can decide if you want to share it or not. To read how you share a file from your record, click here
  4. Receive feedback on assignments. Your clinician can provide feedback on your assignments. You can also respond to this feedback.

Contacts in Karify

Under Contacts, you find an overview of all the healthcare providers with whom you have a connection in the Healthspace. You can send messages in Karify to all of your contacts. You can only communicate, however, via the other three routes with contacts that also have access to your Karify record. More about this you read in the article Contacts in Karify


FAQ

I cannot find an addressee. 

Under Contacts, you find an overview of all the healthcare providers to whom you can send messages. If you cannot find your addressee in Karify, then you might not have a connection with that person. In that case, take up contact with your healthcare provider and ask for a connection. 


Karify app


Karify also has a mobile app, in which you can easily communicate with your healthcare provider(s). In this app you can exchange secured messages and/or video call with your clinician. Messages in the mobile app and the web application synchronize automatically, so that you can see the same messages everywhere. 


We are currently working hard on bringing the other functionalities of Karify - such as viewing your Karify record and working on your online treatment - into the app. In the future the app will thus provide even more opportunities. 


On which devices does the app work? 

The Karify app is supported by mobile phones with Android 5 (Lollipop) or newer and by the iOS 10 and newer. The app is also usable on the iPad and other tablets. 


Downloading

Go to the Google Play Store or App Store to download the Karify app. 


Karify app Play


Karify app store


Want to know more about the Karify app and its possibilities? Read these articles.

    • Related Articles

    • Communicating in Karify

      In Karify you can communicate safely with your clients and colleagues. Read here about the different ways in which you can communicate in Karify with your contacts. Messages. You can exchange messages with one or several contacts within the ...
    • Helpdesk

      Are you experiencing troubles with working in Karify? Then seek contact with our technical Helpdesk. Also have a look in our knowledge base, where you can find explanations on how to work in Karify. Step by step these articles will guide you through ...
    • Helpdesk

      Are you experiencing troubles with working in Karify? Then seek contact with our technical Helpdesk. Also have a look in our knowledge base, where you can find explanations on how to work in Karify. Step by step these articles will guide you through ...
    • How can I become a member of a Healthspace?

      A Healtspace is a secure environment in which a healthcare provider can offer information, online assignments and can communicate through feedback and messages. Your healthcare provider can set up how you can get access to the Healthspace. With an ...
    • Register for Karify

      To start with Karify, you need a Karify account. As soon as you have a Karify account you can become a member of one or several Healthspace(s). Different healthcare providers can have a Karify Healthspace: general practitioners, mental healthcare ...