Helpdesk

Helpdesk

Are you experiencing troubles with working in Karify? Then seek contact with our technical Helpdesk. 

Also have a look in our knowledge base, where you can find explanations on how to work in Karify. Step by step these articles will guide you through the Karify processes.


Our Helpdesk is available on workdays between 9.00 - 17.00. We aim to respond to your question within an hour. 

N.B.: We are not a healthcare provider. For questions regarding your treatment/healthcare we advise you to seek contact with your healthcare provider. We cannot forward your message to your healthcare provider.


Ways to reach our technical Helpdesk:

  1. Send a message via this portal. Click right above on the option Ask a question. 
  2. From the Karify platform itself you can also send us a message. Click in the navigation bar on the question mark. 
  3. Call us on 030 737 0323.

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