I can't log in

I can't log in

Difficulty to log in can have multiple causes. Below we describe the most common problems. 

Account 
You need a Karify account to log in. If you don’t have an account, read the article Register for Karify.

Invalid credentials 
This message appears if the username or password is wrong. Your user name is the email address that you used to register your Karify account.

Forgot your password? Please click Forgot your password? Fill in the email address connected to your Karify account. If this email address is correct you will receive a link for resetting your password.

Login session expired 
Try to log in again. This generally resolves the issue.

Are you still experiencing problems with logging in? Seek contact with our Helpdesk through this portal (Ask a question) or through Karify itself (the question mark).

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