If you have forgotten the password for your Karify account, you can set a new password.

Set new password

1. Go to https://my.karify.com or to the Healthspace login page.
   
2. Click on Forgot password?
3. Enter the email address with which your Karify account is registered.
4. Go to your mailbox. You will receive an email to reset your password. Click on the link in the email.
5. Choose a new password and confirm it. The password must contain at least 8 characters, including at least 1 uppercase letter and at least 1 special character.

I am not receiving mail

Check if you have entered the correct email address. Use the email address with which your Karify account is registered. If you repeatedly do not receive the email, please read the article I am not receiving mail from Karify.

The recovery code is invalid

The email to reset your password can only be used once and expires after 1 hour. This also expires if you request a new password reset email.

Check if you have used the most recent email. Request a new password reset email if necessary.

I do not have a Karify account yet

If you do not have a Karify account yet, you can contact the organization that offers Karify to its users. They can send you an invitation to create a new Karify account. Read more about creating a Karify account here.