Reset password

Reset password

If you have forgotten the password for your Karify account, you can set a new password.


Set new password

  1. Go to https://my.karify.com or to the Healthspace login page.
  2. Click on Forgot password?
  3. Enter the email address with which your Karify account is registered.
  4. Go to your mailbox. You will receive an email to reset your password. Click on the link in the email.
  5. Choose a new password and confirm it. The password must contain at least 8 characters, including at least 1 uppercase letter and at least 1 special character.


I am not receiving mail

Check if you have entered the correct email address. Use the email address with which your Karify account is registered. If you repeatedly do not receive the email, please read the article I am not receiving mail from Karify.


The recovery code is invalid

The email to reset your password can only be used once and expires after 1 hour. This also expires if you request a new password reset email.

Check if you have used the most recent email. Request a new password reset email if necessary.


I do not have a Karify account yet

If you do not have a Karify account yet, you can contact the organization that offers Karify to its users. They can send you an invitation to create a new Karify account. Read more about creating a Karify account here.



    • Related Articles

    • I’m not able to log in

      There can be several causes for logins to fail. Below we describe the most common ones. Account To log in to Karify you need an account. You receive an account by accepting an invitation by your healthcare provider or by registering yourself. Read ...

    • Problems creating a Karify account

      In this article, multiple solutions are described depending on the context. To find the right solution, please read which situation is applicable to you. Do you already have a Karify account? If you already have a Karify account, you can choose if ...

    • The meaning of errors in Karify

      Error messages are used to indicate what is going wrong with the action that you are performing in Karify. Every error has its own significance. Below a few common error messages are described with suggestion on how to act. The invitation is invalid ...

    • The meaning of errors in Karify

      Error messages are used to indicate what is going wrong with the action that you are performing in Karify. Every error has its own significance. Below a few common error messages are described with suggestion on how to act. The invitation is invalid ...

    • Adjusting the settings of two factor authentication

      You can choose yourself if you want to switch two factor authentication on for your account. This adds an extra layer of security to the login process. Read here how to set up two factor authentication for your account. This article discusses how you ...