FAQ for client
The meaning of errors in Karify
Error messages are used to indicate what is going wrong with the action that you are performing in Karify. Every error has its own significance. Below a few common error messages are described with suggestion on how to act. The invitation is invalid ...
Problems creating a Karify account
In this article, multiple solutions are described depending on the context. To find the right solution, please read which situation is applicable to you. Do you already have a Karify account? If you already have a Karify account, you can choose if ...
Accessibility
Karify can be used in all modern (mobile) browsers, and as a messaging app for iOS and Android. All these systems offer excellent support for accessibility, for example a read function, voice control or enhancing text size. Below you find a selection ...
I do not receive emails from Karify
Are emails from Karify, such as notifications, activation links or login codes not coming through to your mailbox? There are multiple causes and explanations for this. This article explains how to make sure you receive automatic mails from Karify ...
Why do I need to fill in my birth date?
Your birth date is asked because the minimum age to use Karify is 12 years. Are you younger than 12? Then your parents/caregivers have to give their permission
In which browsers can I use Karify?
Karify is a modern web application that supports modern browsers and various devices. We recommend using the most recent version of the web browser and operating system for your computer/laptop/tablet. Supported browsers are: Google Chrome Apple ...
How do I send a message?
In Karify you can securely send and receive messages. There are two ways to send messages in Karify: 1) In the internet browser. For more information, read the article "how do I send a message?". 2) In the mobile app. For more information, read the ...
I cannot find my assignments
Your clinician can plan an assignment for you. When an assignment is available, it is visible on the Dashboard of your Healthspace. Click Healthspaces in the top of the screen. Click the logo of your healthcare provider. You will now see the planned ...
I cannot find my Healthspace
There are 3 ways to navigate to your Healthspace: Log in to the URL (web address) of the Healthspace You can ask your clinician for the web address. Sometimes a link to the Healthspace is also available on the website of your healthcare provider. Log ...
How can I become a member of a Healthspace?
A Healtspace is a secure environment in which a healthcare provider can offer information, online assignments and can communicate through feedback and messages. Your healthcare provider can set up how you can get access to the Healthspace. With an ...
I’m not able to log in
There can be several causes for logins to fail. Below we describe the most common ones. Account To log in to Karify you need an account. You receive an account by accepting an invitation by your healthcare provider or by registering yourself. Read ...