Video calling
No image and/or sound during video call
There are a number of requirements for a video call to run smoothly. Granting access to the camera and microphone If the permissions in the Karify app or web browser are not set correctly, video calling will not work. The help page Granting ...
Common problems with video calling
To make a video call, you need a few things, such as a properly functioning camera/microphone, a strong internet connection, and several settings in your browser/device. Read more about the requirements for video calling here. Supported browsers ...
Videocalling in the app
You can make a video call in the Karify app. This article discusses how this works and what you can do if video calling does not work (optimally). Some phones/tablets are no longer supported for the Karify app. The app is supported on Android ...
Give permission for the use of camera and microphone
In Karify, you can easily video call with your healthcare professional without installing any extra programs. Of course, for a video call, you do need a camera, audio, and a microphone. The first time you start a video call, you will be asked for ...
What do I need to make a video call?
Within Karify it’s very easy to make a secure video call. Before starting your call we advise that you check the following: Is your browser supported and up-to-date? Is your device suitable? Is your internet connection strong enough? 1. Supported ...
Is the video call saved and/or recorded?
The duration of the videocall is registered in your Record. What more information from the video call will be saved or recorded? Direct connection In Karify the video call is not temporarily saved on a server. The connection between you and your ...
Video calling: Step by Step explanation
You have an appointment with your healthcare provider to make a video call. Follow the steps below to open the call: 1. Log in to your Karify Healthspace 2. Your healthcare provider will start the Video call (you cannot start the call yourself) 3. A ...